Admay Return Policy
Admay Return Policy
At Admay, every piece is handmade with care, inspected, and wrapped beautifully before it reaches you.
We hope you love your purchase as much as we loved creating it.
Returns
If for any reason you’re not completely satisfied, we accept returns within 14 days of delivery for items that are:
-
Unused and unworn
-
In their original packaging
-
Returned in the same condition in which they were received
Because our pieces are handmade, we cannot accept returns for items that have been worn, washed, or customized.
To start a return, please email us at info@admaycreations.com with your order number and reason for return.
We’ll reply within 1–2 business days with return instructions.
Refunds are issued once the item is received and inspected.
Please note that shipping costs are non-refundable.
Exchanges
If you’d like to exchange your item for another color or style, we’ll be happy to help whenever stock is available.
Simply email hello@admaycreations.com to arrange your exchange.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
We’ll make it right quickly and with care.
Gift Returns
If you received an Admay item as a gift, we can offer a store credit for the value of the item once it’s returned in original condition.
Our Promise
Each Admay creation is a reflection of time, patience, and craftsmanship.
We handle every return and exchange with the same attention and warmth we put into our work.
Admay — crafted beautifully, wrapped with love.
Our Story
At Admay
Every creation begins with intention — to make something beautiful, lasting, and warm.
We believe in quiet elegance: designs that feel effortless, textures that comfort, and colors that speak softly.
Each Admay piece — whether a beanie, scarf, or matching set — is hand-crocheted with care, one stitch at a time. Our Dusty Rose, Charcoal Gray, Classic Black, Navy Blue, Sage Mist, and Off-White tones are chosen not just for beauty, but for balance — colors that bring calm, warmth, and grace into everyday life.
Born from a love of craftsmanship and simplicity, Admay stands for what handmade truly means:
Time, patience, and devotion woven into every fiber.
Our Craft
To us, handmade is not a trend — it’s a way of life.
From the selection of soft, premium yarns to the final gentle fold of our packaging, everything is touched by human hands.
Our packaging follows the same philosophy —
pure, minimal, and sincere. Each set is beautifully wrapped in soft tissue, sealed with care, and presented in our signature Admay Dusty Rose and white tones — a reflection of the elegance inside.
When you open an Admay box, you’re not just receiving a product — you’re experiencing the story of craftsmanship, warmth, and love that defines who we are.